Updated 24th March

The health and welfare of our employees and customers remains our priority and as such we have taken the decision to suspend all of our business activities with immediate effect. Our planned return to work remains uncertain, subject to the proposed 3 week review from the government and further advice. Our offices are now closed and all services suspended.

Below may answer some queries, however if you require further information, Please email info@salopleisure.co.uk and we will aim to respond within 24 hrs. If your enquiry is urgent please call 07487539551.

Retail divisions

The following retail divisions are closed until further notice

  • LoveCoffee coffeeshop
  • Love plants
  • Accessory and Awning shop

Touring Caravan and Motorhome Repairs and Servicing

Our Touring caravan and motorhome servicing and repairs department is closed. Please see addition information below

Your caravan is with us and you have a query or need to gain access to it.

Please email info@salopleisure.co.uk with your name and a contact telephone number and someone will contact you.

Your service is booked for a future date and you have not been contacted by us.

It is unlikely that we can give you confirmation that your service will go ahead at this time, however please be assured that we will contact you as soon as we are able to re-open and confirm the date.

You would like to book a service with us for the future

Please visit https://www.salopleisure.co.uk/caravan-service/ and complete your details

Touring caravan and motorhome purchase

You have purchased a touring caravan and you are unsure about collection

Please email info@salopleisure.co.uk with your name and a contact telephone number and someone will contact you.

You have left a deposit on a caravan but have not paid the balance

Don’t worry – we will hold the caravan for you until we are able to re-open. At this point the sales person will be in touch to arrange completing the purchase

You would like to reserve a caravan you have seen on our website

Our full product catalogue can be found at https://www.salopleisure.co.uk/catalogue/new-touring-caravans. Should you have any queries or enquires on any models please email paul.simpson@salopleisure.co.uk

Holiday Homes Repairs and Servicing

Our Holiday homes servicing and repairs department is closed. Please see addition information below

An Engineer visit is scheduled for my Caravan

Currently our engineers are unable to visit parks, and at present we are unable to offer an alternative date; however please be assured that we will contact you as soon as we are able to re-open and confirm a revised visit.

You would like to book a service with us for the future

Please email info@salopleisure.co.uk with your name and details of you caravan and park and someone will contact you.

Holiday Home Purchase

You have purchased a holiday home and you are unsure about delivery

Please email info@salopleisure.co.uk with your name and a contact telephone number and someone will contact you.

You have left a deposit on a caravan but have not paid the balance

Don’t worry – we will hold the caravan for you until we are able to re-open. At this point the sales person will be in touch to arrange completing the purchase

You would like to reserve a caravan you have seen on our website

Our full product catalogue can be found at https://www.salopleisure.co.uk/catalogue/new-holiday-caravans. Should you have any queries or enquires on any models please email laura.plumridge@salopleisure.co.uk

Storage 

In order to enhance security at this time, we have taken the precaution of deactivating all access fobs. We have some provision in place should you need to remove your caravan or motorhome, or return it, however we will require 48 hrs advance notice to enable this. Please contact Richard Morris on 07803 290671 to arrange. Please note that this is an emergency service only and we ask you not to expose our staff by using it for non essential visits.

Love2Stay

Rebooking/Cancellation Policy Changes

We are temporarily adjusting our cancellation policies to allow for flexibility and to support you during these uncertain times.
All reservations that are scheduled for arrival before April 30th, 2020, can be changed to any time within the calendar year and if you wish to cancel, a full refund will be issued. Please email info@love2stay.co.uk with any queries

Salop Caravan Sites and Bywater Leisure Parks

ALL Salop Caravans Sites and Bywater Leisure Parks are closed until such time is safe to re-open.

If you have any questions about an upcoming reservation for one of our touring parks or you are a private owner please contact us directly on 01743 830998. Please note we are experiencing high call volumes. We appreciate your patience as we work continuously to support you all at this time.

We would like to thank you for your support and wish you all the very best at this time. We look forward to welcoming you back at Salop Leisure soon.